Privacy Policy

Introduction

Welcome to Tadween. This Privacy Policy governs the manner in which we collect, use, and protect your information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We may collect the following information when you use the app:

  • Account Information: Such as your name, email address, and phone number when registering.
  • Your Content: Posts, photos, comments, and messages you share on the platform.
  • Device and Usage Information: Such as device type, operating system, IP address, and your interactions within the app.

How We Use Your Information

We use your information in several ways, including:

  • Providing, maintaining, and improving the app's services.
  • Personalizing your experience and showing content relevant to your interests.
  • Communicating with you regarding updates, security alerts, and technical support.

Credit Recharge and Payment Mechanism

  • Approved Payment Methods: All "credit" recharge operations within the app are processed exclusively through the official stores' payment systems: Apple In-App Purchases for iOS users, and Google Play Billing for Android users. We do not provide or accept any external payment gateways.
  • Internal Use: This "credit" is used to purchase and exchange symbolic gifts between users within the application. Credit and gifts are consumable digital goods intended for internal interaction and have no real financial value, and under no circumstances can the "credit" be withdrawn or converted into cash.
  • No Refunds: All "credit" recharges and gift purchases are strictly final. There are no refunds, and purchases cannot be canceled, nor can refunds or financial compensation be claimed under any circumstances.

Payment Data and Credit

  • Financial Data Security: Since the application relies exclusively on the built-in payment systems of Apple and Google Play to recharge "credit", the application does not request, collect, process, or store any of your private financial payment data (such as credit card numbers). All payment processes are handled and secured by Apple and Google.
  • Account Record Data: The only data the application retains is the digital value of the "credit" you recharged, and the record of symbolic gifts you purchased or exchanged with other users, to ensure your balance and gift activity accurately reflect in your personal account.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

  • With service providers who assist us in operating the app.
  • To comply with laws and regulations or respond to legal requests.
  • To protect the rights of the app or the rights of our users.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. You will be notified of any material changes through the app. Your continued use of the app after any modification constitutes your acceptance of the updated policy.